Payment & Delivery

Payment modes
We are constantly working to find various ways to make payment easier and more convenient for all our loyal shoppers at Shop365. Here are our current modes of payment:
- Payment through Paypal
- Payment through Credit Cards (Master, Visa & Amex)

Delivery
- It is customers’ responsibility to enter the correct address details for delivery if required.
- Our drivers will make an appointment with you via phone calls before delivery.
- The delivery will be within office hour: Mon to Fri (9am to 4pm)

How much does it cost for shipping fee?
- We provide free delivery locally for total purchases amount to more than $200
- There will be a $5 per trip delivery fees for total purchases amount to less than $200
- Self-collection option is available at check out portion
- Self collection will be at Shop365 Warehouse.
- Shop365 reserves the right to change or discontinue free shipping at any time.

What happens if the first delivery is unsuccessful?

- There will be extra charges incur for a subsequent second trip, charges will be solely bear by customers.
- After the first unsuccessful delivery, self collection options will be available.

How long do I have to wait for my order to be delivered to me?
- Your parcel will arrive within 2 to 5 working days after you have placed your order.
- Delivery times are estimated and not guaranteed, unless differently specified in the deal Fine Print
- To check the status of the product you have purchased, please call our customer service hotline: 6326 4068